Cookie Policy
Learn about how we use cookies and similar technologies to enhance your FlameLink experience.
Effective Date: December 15, 2024 | Last Updated: December 15, 2024
1. What Are Cookies?
Cookies are small text files placed on your device when you visit websites or use apps. They help websites remember your preferences, login status, and other information to improve your experience.
Similar Technologies include local storage, session storage, pixels, web beacons, and software development kits (SDKs) that serve similar purposes to cookies.
Why We Use Cookies
- • Keep you logged in to your account
- • Remember your preferences and settings
- • Analyze how you use FlameLink to improve our service
- • Provide personalized matching recommendations
- • Protect against fraud and ensure platform security
2. Types of Cookies We Use
2.1 Essential Cookies (Always Active)
These cookies are necessary for FlameLink to function properly and cannot be disabled.
- • Authentication: Keep you logged in and verify your identity
- • Security: Protect against cross-site request forgery and other attacks
- • Load Balancing: Distribute traffic across our servers
- • Feature Functionality: Enable core app features like messaging and matching
2.2 Performance & Analytics Cookies
Help us understand how users interact with FlameLink to improve performance and features.
- • Google Analytics: Website and app usage statistics
- • Performance Monitoring: App speed and error tracking
- • A/B Testing: Compare different app versions and features
- • User Journey: Understand how users navigate the app
2.3 Functionality Cookies
Store your preferences and settings to provide a personalized experience.
- • Language Preferences: Remember your chosen language
- • Theme Settings: Dark mode, display preferences
- • Location Settings: Remember your location for matching
- • Filter Preferences: Save your matching criteria and filters
2.4 Marketing & Advertising Cookies
Used to show you relevant advertisements and measure campaign effectiveness.
- • Facebook Pixel: Track conversions and show relevant ads
- • Google Ads: Measure ad performance and retargeting
- • Campaign Tracking: Understand which marketing channels work best
- • Personalized Ads: Show relevant dating and lifestyle advertisements
3. Third-Party Cookies
FlameLink uses third-party services that may set their own cookies on your device:
Analytics & Performance
- • Google Analytics: Website analytics
- • Mixpanel: App usage analytics
- • Sentry: Error tracking and monitoring
- • Hotjar: User behavior analysis
Advertising & Marketing
- • Facebook: Social media integration
- • Google Ads: Advertising and remarketing
- • Twitter: Social sharing and ads
- • LinkedIn: Professional targeting
Payment & Security
- • Stripe: Payment processing
- • PayPal: Payment services
- • Cloudflare: Security and performance
- • reCAPTCHA: Spam and bot protection
Communication
- • SendGrid: Email delivery
- • Twilio: SMS notifications
- • Zendesk: Customer support
- • Intercom: Live chat support
4. How to Manage Cookies
4.1 FlameLink Cookie Settings
You can control non-essential cookies through our cookie preference center:
4.2 Browser Settings
Most browsers allow you to control cookies through their settings:
- • Chrome: Settings → Privacy and Security → Cookies and other site data
- • Firefox: Settings → Privacy & Security → Cookies and Site Data
- • Safari: Preferences → Privacy → Manage Website Data
- • Edge: Settings → Cookies and site permissions → Cookies and site data
4.3 Mobile App Settings
For mobile apps, you can control tracking through device settings:
- • iOS: Settings → Privacy & Security → Tracking → Allow Apps to Request to Track
- • Android: Settings → Privacy → Ads → Delete advertising ID
Important Note
Disabling essential cookies will prevent FlameLink from functioning properly. You may not be able to log in, send messages, or use key features if these cookies are blocked.
5. Cookie Data Retention
5.1 Retention Periods
- Session Cookies: Deleted when you close your browser or app
- Persistent Cookies: Remain until expiration date or manual deletion
- • Authentication cookies: 30 days
- • Preference cookies: 1 year
- • Analytics cookies: 2 years
- • Marketing cookies: 30-90 days (varies by provider)
5.2 Automatic Deletion
We regularly review and delete unnecessary cookie data. Expired cookies are automatically removed, and we limit data collection to what's necessary for our legitimate purposes.
6. Legal Compliance
6.1 GDPR Compliance (EU Users)
- • We obtain consent for non-essential cookies
- • You can withdraw consent at any time
- • We provide clear information about our cookie usage
- • We respect your right to object to processing
6.2 CCPA Compliance (California Users)
- • We disclose categories of personal information collected via cookies
- • You can opt-out of the "sale" of personal information
- • We provide methods to delete personal information
- • We don't discriminate against users who exercise their rights
6.3 Other Jurisdictions
We comply with applicable cookie and privacy laws in all jurisdictions where FlameLink operates, including PIPEDA (Canada), LGPD (Brazil), and other regional regulations.
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations.
7.1 How We Notify You
- • In-app notifications for significant changes
- • Email updates to registered users
- • Updated "Last Modified" date on this page
- • Banner notifications on our website
Continued Use: Your continued use of FlameLink after policy updates constitutes acceptance of the revised Cookie Policy.
Questions About Our Cookie Policy?
Contact our privacy team for any questions about cookies or data processing